Privacy Policy

Introduction

Inspira Builders & Developers Pvt. Ltd. ("we", "us", or "our"), the developer of Inspira Infinity, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, share, and protect information about you when you visit our website or interact with us in connection with the Inspira Infinity project.

By using our Site or submitting your details through any form, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We collect information in two primary ways — information you provide directly to us, and information collected automatically when you use our Site.

Information You Provide Directly:

Information Collected Automatically:

• Usage Data: Pages visited, time spent, links clicked, referral source
• Device Data: Browser type and version, operating system, screen resolution
• Location Data: Approximate geographic location derived from IP address
• Cookie Data: Preferences and session information stored via cookies (see Section 6)

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide information about Inspira Infinity
• To schedule and confirm site visits and sales meetings
• To send you updates about the project, pricing, launch events, and offers — where you have consented
• To improve our website's content, design, and user experience
• To comply with legal obligations under applicable Indian law
• To detect, prevent, and address technical issues or fraudulent activity
• To analyse aggregate, anonymised data for internal business and marketing reporting

We will not use your information for any purpose incompatible with the purposes stated above without first obtaining your explicit consent.

Legal Basis for Processing

We process your personal data on the following legal grounds under applicable Indian data protection law (including the Digital Personal Data Protection Act, 2023, where applicable):

• Consent: When you submit an enquiry form, you consent to us processing your data to respond and follow up with you.
• Contractual Necessity: Where processing is required to fulfil obligations under a sale agreement or booking.
• Legitimate Interest: For analytics, site security, fraud prevention, and improving our services — where our interests do not override your rights.
• Legal Obligation: To comply with RERA, tax, and other applicable regulations.

You may withdraw your consent at any time by contacting us at info@inspirainfinity.com. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

Sharing Your Information

We do not sell or rent your personal data. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating the Site and delivering services (e.g., CRM software, email platforms, analytics providers). These parties are contractually bound to handle your data securely and only as instructed.
• Channel Partners: Authorised real estate brokers or sales partners who may assist in facilitating your home purchase — only with your knowledge and, where required, consent.
• Legal Requirements: When disclosure is required by law, court order, or regulatory authority (including RERA compliance).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you of any such change.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and gather analytical data. Cookies are small text files stored on your device when you visit our Site.

We use the following types of cookies:

• Essential Cookies: Necessary for the Site to function correctly (e.g., session management). These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with the Site (e.g., pages visited, time on site). Data is aggregated and anonymised.
• Preference Cookies: Remember your settings and choices to personalise your experience.

You can control or disable non-essential cookies through your browser settings. Note that disabling cookies may affect some functionality of the Site. By continuing to use the Site, you consent to our use of cookies as described here.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by law:

• Enquiry Data: Retained for up to 3 years from the date of last contact, unless you request deletion earlier.
• Purchaser Data: Retained for the duration of your ownership plus the period required by applicable law (typically 7–10 years for financial and legal records).
• Analytics Data: Retained in aggregated, anonymised form indefinitely.
• Communication Records: Retained for 2 years from the date of the last interaction.

When data is no longer required, it is securely deleted or anonymised in accordance with our internal data disposal procedures.

Your Rights

Under applicable Indian data protection law, you have the following rights with respect to your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data, subject to our legal obligations.
• Right to Withdraw Consent: Withdraw consent for processing activities based on consent, at any time.
• Right to Grievance Redressal: Lodge a complaint with our Grievance Officer (see Section 12).

To exercise any of these rights, please contact us at info@inspirainfinity.com. We will respond to your request within 30 days. In some cases, we may need to verify your identity before fulfilling your request.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, disclosure, alteration, and destruction. These measures include:

• HTTPS encryption for all data transmitted through our Site
• Access controls limiting data access to authorised personnel only
• Regular security reviews of our systems and practices
• Secure, password-protected systems for storing personal data

If you become aware of any security vulnerability or breach, please notify us immediately at info@inspirainfinity.com.

Children's Privacy

Our Site is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a person under 18, we will promptly delete it.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@inspirainfinity.com and we will take immediate steps to remove that information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site after any changes indicates your acceptance of the updated Policy.

Contact & Grievances

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, or if you wish to exercise any of your data rights, please contact our Grievance Officer:

• Grievance Officer: Data Protection Officer, Inspira Builders & Developers Pvt. Ltd.
• Email: info@inspirainfinity.com
• Address: Inspira Infinity, Sarjapur Road, Bangalore – 560035, Karnataka, India
• Response Time: We aim to respond to all privacy-related requests within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the relevant data protection authority as established under Indian law.